Transparent Service Agreement

Terms & Installation Conditions

Last updated: November 2026. Clear and straightforward terms regarding site inspections, materials, and warranty.

1. Site Measurement & Estimation

Initial dimension estimates provided over telephone or online enquiries are provisional and based on customer-provided approximate dimensions. Final quotations are confirmed following our on-site inspection where anchoring surfaces, ceiling heights, and physical ladder/scaffold access are evaluated.

2. Apartment Society Approvals

The client is responsible for obtaining any necessary permission, gate passes, or architectural approvals required by their Resident Welfare Association (RWA) or apartment facility management committee prior to technician installation.

3. Materials & Workmanship

We install genuine UV-stabilized copolymer netting and Grade 316 marine stainless steel cables according to approved specifications agreed upon at the time of order confirmation. Workmanship covers proper perimeter tensioning and anchor fastening.

4. Limitation of Liability

While our pigeon safety nets and invisible grills provide durable physical barriers when properly maintained, clients must exercise standard supervision regarding young children and pets on open balconies.